Privacy Policy

What we collect

• Account & contact details (e.g., name, email, login identifiers).
• Gameplay and usage data (e.g., in-game actions, preferences, session activity).
• Device/technical data (e.g., IP address, browser/device, approximate location from IP).
• Analytics and cookie data (see “Cookies & analytics”).
• Marketing preferences and communications history.

How we use information

• Provide and operate the site/services, including account administration.
• Maintain safety, prevent fraud/abuse, and secure our systems.
• Improve gameplay, features, and user experience (including analytics).
• Respond to enquiries and provide support.
• Send service messages and, where permitted, marketing (opt-out available).

Sharing and disclosures

We may share information with service providers (e.g., hosting, analytics, email/support tools) who process it for us under appropriate safeguards. We may also disclose information where required or permitted by law, or to protect users, our services, or rights.

International transfers

Some providers may store/process information outside New Zealand. Where we do this, we take reasonable steps to ensure overseas recipients protect the information in a way that provides comparable safeguards, as required by the Privacy Act 2020 (e.g., contractual protections and vendor due diligence).

Cookies & analytics

We use cookies and similar technologies for essential site functions, performance, and analytics. You can control cookies through your browser settings; disabling some cookies may affect functionality.

Retention

We keep personal information only as long as needed for the purposes above, unless a longer period is required or permitted by law. We then delete or de-identify it using reasonable measures.

Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission or storage is completely secure.

Your rights (NZ)

You can request access to, or correction of, your personal information. If we refuse a request, we will explain why (as required). You may also complain to New Zealand’s Office of the Privacy Commissioner (privacy.org.nz).

Children

Our services are not directed to children under 13. If you believe a child has provided personal information, contact us to request deletion.

Changes

We may update this policy from time to time. We will post the updated version on this page with a new effective date.